Frequently Asked Questions
Do I need to set up an account to place an order?
You will not need to create an account to place an order although we recommend that you do as this will allow you to manage your orders and makes re-ordering easier. By creating an account, you will be able to return to your shopping basket at any time.
Will you buy my jewellery or take a part exchange?
Absolutely! Simply bring your jewellery into our store & we will assess your items and make the strongest offer we can.
How can I pay for my purchase?
We accept all chip and pin credit or debit cards, cash payments, banker’s drafts and PayPal transactions. We also offer 0% interest free finance click here to find out more.
Can my item be delivered directly to your store?
Yes, you can collect your internet order from our store.
Can I view an item before buying it?
We can arrange for you to view an item in store. Simply contact us with the product reference code.
How will my purchase be packaged?
Each item is beautifully gift wrapped with care & attention then sent to you in a discreet outer packaging so if you’re ordering a gift or planning a surprise you can be safe in the knowledge it will remain a secret!
Offers and Promotion's
JPB Jewellery have the right to cancel any offer or promotion at any time.